Last Updated: 05 May 2025

At Universal Sports, we are committed to delivering your sports products quickly, safely, and at competitive rates.

1. Delivery Partners

We use trusted logistics partners to ensure timely delivery across India.

2. Shipping Timeframe

• Order Processing Time: 1–2 business days

• Delivery Time: 3–7 business days depending on your location

• Delays: Delivery times may vary due to weather, high demand, or external factors

3. Shipping Charges

• Free Shipping on orders above ₹[Insert Amount]

• A flat shipping fee of ₹[Insert Amount] applies to orders below that value

4. Order Tracking

Once your order is shipped, you’ll receive a tracking ID via SMS/email to track your shipment.

5. Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for orders delayed due to incorrect address details.

6. Shipping Locations

We currently ship across India only. For international shipping, please contact us at universalsports9899@gmail.com.

Last Updated: 05 May 2025

We want you to be completely satisfied with your purchase. If you're not, we're here to help.

1. Eligibility for Return

• Returns are accepted within 7 days of delivery

• Product must be unused, undamaged, and in original packaging

• Must include original invoice/receipt

2. Non-Returnable Items

• Used or damaged items

• Custom/personalized products

• Clearance or sale items (unless defective)

3. Return Process

• Email us at universalsports9899@gmail.com with your order ID and reason for return

• Our team will arrange a pickup via logistics or guide you on the return process

4. Refunds

• Once we receive and inspect your returned item, a refund will be initiated within 5–7 business days

• Refunds will be processed to the original payment method

• Shipping charges are non-refundable

5. Damaged/Incorrect Products

If you receive a damaged or wrong product, contact us within 48 hours of delivery. We will arrange a replacement or refund as needed.